Contact us
We're here to help with any questions about your order, product compatibility, or technical support. Our team typically responds within 24 hours on business days.
For the fastest assistance, please include your order number (if applicable) and a brief description of your inquiry. This helps us route your message to the right specialist.
Customer Support
Email: [email protected]
Our support desk handles pre-sales questions, order status, returns, and warranty claims for all Mice, Keyboards, and Headphones purchased from SantalDome.
Corporate & Bulk Inquiries
If you are a business looking for volume pricing, customized peripherals, or office equipment solutions, please reach out to us at the same address above and mark the subject line as "Bulk Inquiry."
Visit Our Office
SantalDome Ltd.
Unit 7, TechHub Business Park
14 Innovation Drive
Manchester, M1 2WD
United Kingdom
Our office is open Monday to Friday, 9:00 AM – 5:00 PM (GMT). Walk-in product support is not available at this location; all support requests must be submitted via email.
What to Expect
- Acknowledgment: You will receive an automated confirmation once your email is received.
- Response time: A dedicated agent will reply within 1 business day.
- Resolution: For defective products, we may request photos or a short video to expedite the replacement process.
We value your time and strive to make every interaction clear and helpful. Thank you for choosing SantalDome.